Support
We will specialize in its status through challenges and technology investments.
About A/S
- A/S Policy
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Orion Technology’s products are proudly designed and produced with the highest performance and quality in mind.
As a result, we are able to offer our valued customers our 2-Year Parts and Labor Warranty.
In the rare event that one of our products does not perform according to our specifications or our customer’s expectations, Orion Technology’s on-site Technical Support staff will work diligently to resolve each case.
Orion Technology may also choose to provide an Advanced Replacement unit depending on the details of each individual case.
- Troubleshooting and RMA Procedure
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- 1You are welcome to contact Orion Technology’s on-site Technical Support staff (contact information)
- 2If troubleshooting is unsuccessful, please follow the instructions on our Return Material Authorization (RMA) Request Form to request a RMA number.
- A/S Instructions
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- 1Each section on our RMA Request Form must be completed in order to receive an RMA number
* Note: All Orion Technology RMA numbers are valid for 30 days. - 2Each package being returned to Orion Technology must have the RMA number on the outer box along with the following shipping info.
- 1Each section on our RMA Request Form must be completed in order to receive an RMA number